At a Glance
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+Guests rate the location above everything else, and with reason. Hoan Kiem Lake is roughly four hundred metres away, Hang Gai silk street five minutes, the old Quan Chuong city gate under ten minutes, and the water puppet theatre an easy walk, so a whole day can pass without a single taxi.
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+The on site spa offers massages, body scrubs and wraps at prices far below Western levels. After ten kilometres of walking in Hanoi humidity, booking a treatment downstairs instead of searching for a massage parlour in the street is a small luxury many guests appreciate.
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+Value for money scores well in reviews. For the price of a basic room in many Asian capitals, you receive a central room with bidet, walk in shower, safe and minibar, which is a reasonable package.
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+Phở Bát Đàn, the queue that every Hanoi food guide mentions, is literally a few doors along the same street. Few hotels can promise a legendary breakfast within one minute of the lobby.
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+Airport transfer and a tour desk are available through reception, helpful for Ha Long Bay, Ninh Binh or Sapa trips, and the bus terminal for Sapa Express lies around ten minutes on foot.
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-Some family rooms have no window at all. Guests sensitive to this should check the exact room category at booking and avoid any listing marked without window, because in Hanoi's heat a windowless room feels considerably smaller.
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-The Old Quarter never really sleeps. Motorbike horns in the morning and street life late in the evening reach the rooms facing the street, despite soundproof windows.
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-Facilities receive the weakest scores in reviews. Rooms are compact and some fittings show wear, so the four star label should be read as a local standard rather than an international one.